On-Boarding Administrator 

Permanent, Full-time, Monday - Friday

North Bristol/Hybrid Working

The Role

The purpose of this role is to provide on-boarding services including the issuing of the contract of employment and the completion of all pre-employment screening activities to support the successful recruitment of new employees joining Bupa or moving roles within the business.

Responsibilities

• Ensure all the relevant compliance and onboarding documentation has been received to progress the offer of employment through the relevant HR system
• Issue accurate and compliant contracts of employment
• Issue the appropriate documentation and links to the candidate
• Request the appropriate Screening package to be instigated
• Maintains regular oversight of the progress of the screening activity to conclusion
• Establishes and maintains a strong relationship with the candidate to deliver an outstanding candidate experience
• Make the candidate aware of the customer journey and clearly articulate what is required of them
• Ensure that the candidate is kept informed of progress, maintaining regular contact with them via various communication channels
• Ensure that all documents are accurately recorded on the relevant systems
• Ensured that the documented processes are followed to ensure that Bupa are compliant with regulatory and audit requirements
• Ensure that the relevant HR system is accurately updated
• Supports new team members with their development.
• Form strong relationships across all Bupa functions, gaining insight into their business and understanding their challenges
• Working with your colleagues, leadership team, and wider teams to promote a continuous improvement culture, to improve processes and ways of working which benefit the team, customer and business.

Skills/Experience

• Experience of working in a Customer Service Environment
• Previous administration experience in a volume transactional environment.
• Confident using Excel

What’s it like to work here?

We want people to ‘love working here’, so much so that’s it’s at the top of our agenda and something you’ll hear a lot about here at Bupa.  We offer our people a great range of benefits, many of which are flexible and can be tailored to suit what’s most important to you.  We’re a healthcare company so there’s a huge focus on our people’s health and wellbeing, supported by a healthy work-life balance and workplaces which are friendly, appealing spaces to support you to be at your best.

Benefits

The benefits here are industry-leading, and we’ll be able to tell you more about them in the process (or jump to the benefits and rewards page on our careers site for a flavour). But here’s a snapshot:

• 25 days holiday, plus the option to buy more.
• Discounts in over 7,000 retailers, discounted gym membership and discounted dental insurance (of course).
• Health Trust - our bespoke employee private healthcare plan, providing healthcare cover with no medical underwriting for colleagues and their families.
• Access to remote GP and nurse services, physiotherapy, and mental health support.
• MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products.
• Early access to your earned wages through Wagestream.
• Cycle to work scheme.
• And many more, just ask…

If you or someone you know would be interested in working with a dynamic and expanding healthcare business, with lots of support on offer, great benefits and friendly teams, we would love to hear from you!

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.  

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Bupa Dental Care is an equal opportunities employer.