Dental Practice Manager

Bupa Dental Care West Derby

📍 West Derby, Liverpool

🕒 Full Time, 40 Hours per Week

📅 Monday to Friday

About the Role

At Bupa Dental Care, we put our patients at the heart of everything we do. We're looking for an experienced and motivated Dental Practice Manager to lead our West Derby practice and support our talented team in delivering exceptional patient care.

As Practice Manager, you'll have the autonomy to oversee the day-to-day operations of the practice while driving performance, developing your team, and ensuring an outstanding experience for our patients. This is an exciting opportunity for a strong people leader who is passionate about customer service, operational excellence, and creating a positive workplace culture.

What You'll Be Doing

• Leading and inspiring a team to deliver exceptional patient care and customer service
• Managing the daily operations of the practice, ensuring smooth and efficient running
• Driving practice performance and achieving business objectives
• Supporting recruitment, onboarding, training, and development of team members
• Ensuring compliance with regulatory, clinical, and health & safety standards
• Building strong relationships with patients, clinicians, and colleagues
• Identifying opportunities to improve processes, patient experience, and commercial performance

What We're Looking For

• Previous management experience within a dental, healthcare, retail, hospitality, or customer-focused environment
• Strong leadership and people management skills
• Commercial awareness with experience managing budgets, targets, and performance metrics
• Excellent communication and organisational abilities
• A proactive approach to problem-solving and continuous improvement
• Passion for delivering exceptional customer service

Dental practice management experience is desirable, but we're also keen to hear from candidates with transferable leadership experience from other sectors.

Why Join Bupa Dental Care?

• Competitive salary and benefits package
• Monday to Friday working pattern
• Opportunities for career progression within a leading healthcare organisation
• Supportive and collaborative working environment
• Access to training and professional development opportunities
• Be part of a team committed to helping people live longer, healthier, happier lives

Ready to Apply?

If you're an ambitious leader looking for your next challenge and want to make a real impact within a patient-focused organisation, we'd love to hear from you.

Apply today and take the next step in your career with Bupa Dental Care.

Practice Manager responsibilities and skills:

• Delivering industry leading patient care in your practice
• Review, monitor and plan to ensure delivery of income targets of the practice (including recruitment, marketing, diary book management, patient recalls, take up and treatment plans)
• Ability to motivate, lead and engage a team of 7-15 colleagues
• Collaborating and influencing conversations to drive forward business priorities
• Proactively marketing your practice to drive patient numbers
• Ensuring the practice meets CQC and legislative guidelines as the CQC registered manager - find out more information here
• Effectively manage the recruitment & selection for all practice staff
• Utilising Bupa products and services to maximise revenue
• Confidence in using computer software’s and communication via emails/telephone/Microsoft teams
• Previous dental experience desirable but we also welcome applications from successful managers from other business settings

Your benefits:

We make life better for millions. That includes yours. Here are just some of the benefits on offer when you join Bupa Dental Care: 

Choose between the Health Trust or MyHealthcare.

• Health Trust is our bespoke employee private healthcare plan, providing healthcare cover with no medical underwriting for colleagues and their families.
• MyHealthcare is made up of the MyHealthcare Primary Care Service (access to remote GP and nurse services, physiotherapy, and mental health support) and the MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products, all to the approximate value of £350. MyHealthcare is provided free of charge with no tax cost.

Additional benefits:

• My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your financial wellbeing.
• Access to discounts at a wide variety of gyms and fitness facilities across the UK. This benefit includes access to online digital fitness providers too.
• Our mental health approach brings together a wide range of support such as our Employee Assistance Programme (EAP), Family Mental HealthLine and access to Personal Energy - Bupa’s own wellbeing programme.
• Discounted dental insurance which can be extended to immediate family members.
• Additional health and wellbeing benefits include Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupa’s Menopause Plan.
• Wagestream – Access your income before payday, if and when you need it.
• You're supported from day one to learn, develop and progress. Not only are your training costs covered, but we also encourage additional development through CPD courses and the Operational Management Academy.
• And many more, just ask.

If you or someone you know would be interested in working with a dynamic and expanding healthcare business as a Practice Manager, with lots of support on offer, great benefits and friendly teams, we would love to hear from you!

To find out more about working with us, find us on LinkedIn, Facebook and Instagram

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.  

Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.

Bupa Dental Care is an equal opportunities employer