Job description


HR Delivery Partner (5071)

We are looking for a HR Delivery Partner!

The role:

This is a field based role covering ROI and Northern Ireland so ideally you will be based in Dublin or Belfast close to good transport links.  A company car or equivalent allowance is available and a company credit card will be provided for business expenses.

In this role you will support the People Business Partners to deliver Regional People Plans, implementing  business interventions and leading on Merges and Acquisitions (M&A) activity for the People team. You will work across regional boundaries, working within a team that will be mobilised to provide support based on operational needs.This role will undertake significant travel and will require nights spent away from home.

Key areas of accountability include:

  • Implements people activities aligned to the plan in conjunction with the Business Partner/ Head of BP
  • Understands relevant business, customer and regulatory people metrics and data. Diagnoses root causes of under performance and identify opportunities to accelerate performance where appropriate. Creates and implements plans in partnership with the Business Partner to improve performance.
  • Supports the ambitious M&A agenda activity conducting due diligence, supporting welcome meetings and consultations as well as ensuring our people have a great welcome to Smiles/Bupa during Integration.
  • Works with the other HR teams (Legal, Recruitment & Shared Services) to effectively deliver elements of the People Plan, securing the right expertise and ensuring long term relationships are maintained.
  • Works closely with the Learning and Development (L&D) team to deliver training solutions to increase leadership capability and customer experience.
  • Delivers the Employee Engagement agenda to create an engaged and healthy workforce. Providing advice, guidance and recommendations on key drivers for employee engagement to ensure that people love working at Smiles/Bupa and are healthier because they work at Smiles/Bupa.
  • Facilitates a culture of learning and continuous growth by coaching and supporting regional leaders to grow themselves, to grow others, and to grow the business.
  • Understands the risk and regulatory frameworks within which the business operates. Embeds appropriate people risk and conduct interventions to ensure confidence that our people are adhering to mandatory requirements and are fit and proper to undertake their roles.
  • Supports execution of cyclical people programmes as required e.g. performance management, Pulse, etc.
  • Advises and supports on complex Employee Relation cases including cases that have the added complication of involvement by a self-employed Associates.
  • Embraces Human Centered Design methodology when approaching their work.

What we are looking for:


  • Generalist HR experience gained within a relevant market and/or industry – exposure to a Healthcare/Retail/Hospitality/Consumer led environment would be hugely beneficial.
  • Experience in working in large multi-site organisations
  • Experience of across a broad range of HR disciplines.
  • Successful record of influencing, managing and delivering change in a complex business environment
  • Experience of due diligence and consulting with teams during mergers and acquisitions, TUPE transfers, closures and divestments.
  • Experience of a business partner culture, working closely with business leaders to achieve objectives.
  • Evidence of building a strong reputation for personal excellence and delivery in the businesses in which they have worked.
  • Evidence of a collaborative approach to developing solutions.
  • Familiarity with the pace and agility required to operate successfully alongside senior leaders and the pace of the organisation.
  • Location can be flexible for this role as long as you have good transport links 

We offer:

  • Competitive salary and benefits
  • 25 days holiday and the option to buy or sell up to 5 extra days
  • Progression and development
  • Flexibility to work from home 1 day per week
  • Contributory pension
  • Discount in over 7000 retailers

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O'Connell Street
28 O'Connell Street, Dublin, Ireland, D01 W7C9
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