IT Product Owner
Permanent | Full-time
Hybrid role – primarily remote with one day a month in our Bristol office

The Role

At Bupa, we’re passionate about technology. With colleagues, customers, patients and residents in mind you’ll have the opportunity to work on innovative projects and make a real impact on their lives.

A crucial part of our strategy is to consolidate data from various sources into a single, reliable, and consistent source, for data analytics across the business.

We are seeking a Product Owner to collaborate closely with all required business stakeholders, shaping and delivering our Dentally product roadmap, with the ability to take on work to deliver product capabilities and services beyond this remit when required.

How you’ll help us make health happen:

• Lead the creation of datasets, working with technical and business teams to ensure they are easy to understand and reusable across all BDC teams.
• Own the product strategy, roadmap and execution of Dentally (including Stakeholder, Product Owner, User, Technical Delivery and Business Information Services elements).
• Chair and coordinate one or more working groups, ensuring the right business and technical stakeholders are involved in key decisions.
• Lead the creation, governance and management of data models.
• Identify, clarify and document data model entities and their business data definitions.
• Develop a value‑led backlog for teams building datasets, documenting and explaining requirements using Epics, Feature Product Backlog Items and acceptance criteria.
• Build strong relationships with other areas of Bupa Dental Care crucial to delivering our products and services.
• Contribute actively to the development of product management best practice and the department’s collaborative culture.
• Establish processes to support requirements gathering and stakeholder acceptance, including coffee‑shop testing, user acceptance and reviews.
• Implement robust change processes to assess the impact of new features on existing business processes and minimise issues.
• Develop and deliver the product vision for Dentally Products and Services, aligned to BDC strategy and objectives.
• Communicate product strategy, roadmap and deliverables regularly to internal customers, clearly explaining the “so what?” and addressing concerns and feedback.
• Take a proactive approach to your own continuous professional development.

Key Skills / Qualifications needed for this role:

Essential

• Experience with managing the development and delivery of established product and new product development
• Understanding of Clinical and Operational best-practice, user testing, analytics and translating requirements into features
• Experience in establishing and monitoring KPIs to measure value delivered
• Excellent team player who can establish effective working relationships at all levels within the business
• Strong written and oral communication skills, with the ability to deliver in complex and political environments
• Able to  understand requirements of other IT stakeholders and working with them create Product Backlog Items that are fully understood, refined and prioritised for subsequent development, to support the creation of their own products
• Proactive, self-learner, organised, and able to prioritise work in an agile, fast-moving environment
• Ability to embrace change and be positive in approach to challenges by adjusting work priorities and influencing others to do the same
• Analytical and problem-solving skills with the ability to develop clear insights for the business

Highly Desirable

• Experience of Practice Management Systems in a Dental setting
• Experience of project management methods e.g. agile, waterfall, Scrum etc
• Experience of working in an agile teams
• Commercial experience in a related sector (e.g. insurance, healthcare) or function (e.g. marketing)

Benefits

The benefits here are industry-leading, and we’ll be able to tell you more about them in the process (or jump to the benefits and rewards page on our careers site for a flavour). But here’s a snapshot:

• 25 days holiday, plus the option to buy more.
• Discounts in over 7,000 retailers, discounted gym membership and discounted dental insurance (of course).
• Health Trust - our bespoke employee private healthcare plan, providing healthcare cover with no medical underwriting for colleagues and their families.
• Access to remote GP and nurse services, physiotherapy, and mental health support.
• MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products.
• Early access to your earned wages through Wagestream.
• Cycle to work scheme.
• And many more, just ask…

If you or someone you know would be interested in working with a dynamic and expanding healthcare business, with lots of support on offer, great benefits and friendly teams, we would love to hear from you!

To find out more about working with us, find us on LinkedIn, Facebook and Instagram.

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.  

Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.

Bupa Dental Care is an equal opportunities employer.