Job description


Receptionist (29760) -

    Join Our Dynamic Team at Bupa Dental Care – Ormeau Road Total Orthodontics! 

    Are you ready to be the face of a leading dental practice? Bupa Dental Care at Ormeau Road Total Orthodontics in Belfast is looking for a dedicated and vibrant Receptionist to enhance our patient experience. This is your chance to become part of a fast-paced, six-surgery practice that primarily serves NHS patients, set in the heart of Belfast—a city known for its rich history, vibrant culture, and friendly people.

    Position: Dental Receptionist 

    Location: 218 Ormeau Road, Belfast, BT7 2FY 

    Hours: Full-time, 40 hours per week (Monday to Friday)

    About the Role:
    As a Dental Receptionist, you will be the first point of contact for our patients, setting the tone for an outstanding patient experience. Your responsibilities will include greeting patients, managing appointments, handling phone calls, and ensuring smooth practice operations. This role is perfect for someone who thrives in a lively environment and is keen to make a positive impact on the lives of others. 

    What We Offer:

    • Supportive Team Environment: Work alongside a supportive and experienced team, including our on-site Practice Manager, Rhonda Sloan, who is dedicated to your career development.
    • Career Growth: We believe in nurturing our team. You’ll receive ample support for professional development and opportunities to advance within the practice.
    • Community Impact: Be part of a practice that’s deeply embedded in the community, providing essential dental care and making a real difference.

    Ideal Candidate:

    • Previous reception/Customer experience is desirable.
    • Excellent communication and organisational skills.
    • A friendly and professional demeanor.
    • Ability to handle a fast-paced work environment

    About Us:
    Bupa Dental Care at Ormeau Road is part of a renowned network, known for high-quality dental care. We are committed to making our patients smile, not just through our dental expertise but also through exceptional service. Our practice is modern, well-equipped, and situated in a location that’s easily accessible by public transport, making it a convenient workplace. 

    Join us and help us keep Belfast smiling!

    Here at Bupa Dental Care our people are at the heart of everything we do, because we care.  We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts.

    Receptionist role and responsibilities

    • Meeting and greeting patients, providing a great first impression and patient journey
    • Booking and amending appointments, answering the phone, updating patient records
    • Co-ordinating the care packages for our patients that has been provided by our clinicians
    • Confident in promoting and upselling Bupa Dental Care products and services including Plan options, Finance and Insurance claims
    • Excellent customer service skills face to face, telephone and via email
    • Supporting the Practice Manager and clinical team with the smooth running of the practice
    • Handling payments
    • Accessing sensitive information whilst maintaining patient confidentiality

    Your skills and experience

    • Ability to be positive and professional in a fast-paced environment
    • Previous administration or receptionist experience, preferably within a healthcare setting
    • Strong communication skills face to face, via telephone and email
    • Proficient with Microsoft Word and Outlook with overall strong organisation skills
    • Previous experience with promoting company products and services
    • Preferred Dentally experience

    Your salary and benefits:

    We make life better for millions. That includes yours. Here are just some of the benefits on offer when you join Bupa Dental Care: 

    • Competitive pay rates and the opportunity to increase this through training and development
    • Access to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number. You will also receive the MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products, all to the approximate value of £350.
    • My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your financial wellbeing.
    • Access to discounts at a wide variety of gyms and fitness facilities across the UK. This benefit includes access to online digital fitness providers too.
    • Our mental health approach brings together a wide range of support such as our Employee Assistance Programme (EAP), Family Mental HealthLine and access to Personal Energy - Bupa’s own wellbeing programme.
    • Discounted dental insurance which can be extended to immediate family members.
    • Additional health and wellbeing benefits include Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupa’s Menopause Plan.
    • Wagestream – Access your income before payday, if and when you need it.
    • Access to career pathways and support throughout your working life with Bupa Dental Care
    • And many more, just ask.

    So why wait? Apply now to be part of a brilliant team.

    To find out more about working with us, find us on LinkedIn, Facebook and Instagram

    Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.  

    Bupa Dental Care is an equal opportunities employer.

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    Belfast, Ormeau Road Total Orthodontics
    218 Ormeau Road, Belfast, Northern Ireland, BT7 2FY
    • Practice Name:
      Belfast, Ormeau Road Total Orthodontics
    • Job Category:
      Practice Staff
    • Location:
      Belfast, Ormeau Road Total Orthodontics
    • Post Code:
      BT7 2FY
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