🦷 Part-Time Dental Receptionist – Join Our Brilliant Team! 🦷

👩‍💼 With Practice Manager Sophie McCormick at Bupa Dental Care Bishops Stortford

📅 23.75 Hours per Week
🕘 Working Hours:

Tuesday: 7:45am – 5:00pm

Thursday: 7:45am – 5:00pm

Friday: 7:45am – 4:00pm
➕ Plus ad hoc Saturdays as required

Are you organised, friendly, and love working with people? 😄 We're looking for a proactive Dental Receptionist to be the welcoming face of our 10-surgery mixed NHS & Private practice in Bishops Stortford!

💼 Your Role Will Include:

Greeting and checking in patients with warmth and professionalism 💙

Handling appointments and phone queries 📞

Supporting the smooth running of a busy and modern dental practice 🦷✨

Being a key part of a team that values care, communication, and teamwork

📍 Practice Location – Bishops Stortford:
Our spacious and modern practice is located in the heart of Bishops Stortford, offering both NHS and private treatments across 10 surgeries.

🚗 How to Get Here:

By train: Just a short walk from Bishops Stortford station, with regular services from London Liverpool Street 🚉

By bus: Well-served by local and regional routes – easy commute from surrounding towns 🚌

By car: Close to the M11 (Junction 8) with limited on-site parking and public car parks nearby 🅿️

🛍️ The practice is near local shops, cafés, and the town centre – ideal for grabbing lunch or running errands during your break! ☕🛒

🌟 Why Join Us?

Be part of a friendly, supportive, and hardworking team

Work in a high-quality, mixed NHS & private environment

Gain experience in a busy, well-established practice

Opportunity to grow your skills in a patient-focused role

Here at Bupa Dental Care our people are at the heart of everything we do, because we care.  We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts.

Receptionist role and responsibilities

• Meeting and greeting patients, providing a great first impression and patient journey
• Booking and amending appointments, answering the phone, updating patient records
• Co-ordinating the care packages for our patients that has been provided by our clinicians
• Confident in promoting and upselling Bupa Dental Care products and services including Plan options, Finance and Insurance claims
• Excellent customer service skills face to face, telephone and via email
• Supporting the Practice Manager and clinical team with the smooth running of the practice
• Handling payments
• Accessing sensitive information whilst maintaining patient confidentiality

Your skills and experience

• Ability to be positive and professional in a fast-paced environment
• Previous administration or receptionist experience, preferably within a healthcare setting
• Strong communication skills face to face, via telephone and email
• Proficient with Microsoft Word and Outlook with overall strong organisation skills
• Previous experience with promoting company products and services
• Preferred Dentally experience

Your salary and benefits:

We make life better for millions. That includes yours. Here are just some of the benefits on offer when you join Bupa Dental Care: 

• Competitive pay rates and the opportunity to increase this through training and development
• Access to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number. You will also receive the MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products, all to the approximate value of £350.

• My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your financial wellbeing.
• Access to discounts at a wide variety of gyms and fitness facilities across the UK. This benefit includes access to online digital fitness providers too.
• Our mental health approach brings together a wide range of support such as our Employee Assistance Programme (EAP), Family Mental HealthLine and access to Personal Energy - Bupa’s own wellbeing programme.
• Discounted dental insurance which can be extended to immediate family members.
• Additional health and wellbeing benefits include Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupa’s Menopause Plan.
• Wagestream – Access your income before payday, if and when you need it.
• Access to career pathways and support throughout your working life with Bupa Dental Care
• And many more, just ask.

So why wait? Apply now to be part of a brilliant team.

To find out more about working with us, find us on LinkedIn, Facebook and Instagram

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.  

Bupa Dental Care is an equal opportunities employer.