Job description
Receptionist (34000) -
✨ We're Hiring! Dental Receptionist – Royton (Part-Time, 8-Month FTC) ✨
📍 Location: Bupa Dental Care, Royton – conveniently located just outside Oldham, Greater Manchester, with excellent transport links and a friendly community feel!
Practice Manager Bobbie Keogh is on the lookout for a warm, organised, and enthusiastic Dental Receptionist to join our busy, patient-focused team. This is a part-time, 8-month fixed-term contract with the potential for a permanent role.
🕒 Working hours (27.7 hours per week):
- Monday: 08:00 – 18:30
- Thursday: 08:00 – 16:30
- Friday: 08:00 – 17:00
💼 What you'll be doing:
As the first face patients see when they walk through the door, you'll play a vital role in creating a welcoming and professional environment. This is a customer-facing role, so strong communication, customer service, and administrative skills are essential.
You’ll be managing appointment bookings, handling patient queries, supporting clinicians, and helping to keep our reception area running smoothly in this fast-paced, high-quality dental practice.
🙌 What we’re looking for:
- Friendly and approachable personality
- Previous reception, admin, or customer service experience (dental/healthcare ideal but not required)
- Good IT skills and attention to detail
- A team player with a can-do attitude
🦷 Why join Bupa Dental Care Royton?
We’re a supportive, professional team that puts patient care and staff wellbeing first. You'll be joining a well-established practice with a great reputation and a close-knit team.
Interested in making a difference every day? Apply now and become a part of something truly rewarding! 💙
Here at Bupa Dental Care our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts.
Receptionist role and responsibilities
- Meeting and greeting patients, providing a great first impression and patient journey
- Booking and amending appointments, answering the phone, updating patient records
- Co-ordinating the care packages for our patients that has been provided by our clinicians
- Confident in promoting and upselling Bupa Dental Care products and services including Plan options, Finance and Insurance claims
- Excellent customer service skills face to face, telephone and via email
- Supporting the Practice Manager and clinical team with the smooth running of the practice
- Handling payments
- Accessing sensitive information whilst maintaining patient confidentiality
Your skills and experience
- Ability to be positive and professional in a fast-paced environment
- Previous administration or receptionist experience, preferably within a healthcare setting
- Strong communication skills face to face, via telephone and email
- Proficient with Microsoft Word and Outlook with overall strong organisation skills
- Previous experience with promoting company products and services
- Preferred Dentally experience
Your salary and benefits:
We make life better for millions. That includes yours. Here are just some of the benefits on offer when you join Bupa Dental Care:
- Competitive pay rates and the opportunity to increase this through training and development
- Access to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number. You will also receive the MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products, all to the approximate value of £350.
- My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your financial wellbeing.
- Access to discounts at a wide variety of gyms and fitness facilities across the UK. This benefit includes access to online digital fitness providers too.
- Our mental health approach brings together a wide range of support such as our Employee Assistance Programme (EAP), Family Mental HealthLine and access to Personal Energy - Bupa’s own wellbeing programme.
- Discounted dental insurance which can be extended to immediate family members.
- Additional health and wellbeing benefits include Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupa’s Menopause Plan.
- Wagestream – Access your income before payday, if and when you need it.
- Access to career pathways and support throughout your working life with Bupa Dental Care
- And many more, just ask.
So why wait? Apply now to be part of a brilliant team.
To find out more about working with us, find us on LinkedIn, Facebook and Instagram
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.
Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.
Bupa Dental Care is an equal opportunities employer.
- Practice Name:Royton
- Job Category:Practice Staff
- Location:Royton
- Post Code:OL2 6QF