Dental Receptionist
Location: Bupa Dental Care, Newcastle Upon Tyne
Working Hours:

• Monday: 08:30 – 17:30

• Friday: 08:30 – 17:30
  (Part-time, 2 days per week)

Bupa Dental Care is looking for a Dental Receptionist to join our welcoming and professional team in Newcastle Upon Tyne. As the first point of contact for our patients, you’ll play a vital role in creating a positive and efficient experience from the moment they walk through the door.

Key Responsibilities:

• Greet patients in a friendly and professional manner

• Manage appointments, patient check-ins, and records

• Handle incoming calls, emails, and patient enquiries

• Support the clinical team with day-to-day admin tasks

• Maintain a clean, organised, and welcoming reception area

About You:

• Customer-facing experience is essential (dental or healthcare setting is a plus)

• Confident, polite, and professional communication skills

• Strong organisational skills and attention to detail

• Ability to multitask in a busy environment

• Comfortable using computer systems (training will be provided)

What We Offer:

• Friendly and supportive team environment

• Opportunities for training and career progression within Bupa

• Uniform and PPE provided

• Access to a wide range of Bupa employee benefits

If you're passionate about delivering excellent patient service and want to be part of a trusted name in healthcare, we’d love to hear from you.

Apply now to join our team at Bupa Dental Care, Newcastle.

Here at Bupa Dental Care our people are at the heart of everything we do, because we care.  We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts.

Your skills and experience

• Ability to be positive and professional in a fast-paced environment
• Previous administration or receptionist experience, preferably within a healthcare setting
• Strong communication skills face to face, via telephone and email
• Proficient with Microsoft Word and Outlook with overall strong organisation skills
• Previous experience with promoting company products and services
• Preferred Dentally experience

Your salary and benefits:

We make life better for millions. That includes yours. Here are just some of the benefits on offer when you join Bupa Dental Care: 

• Competitive pay rates and the opportunity to increase this through training and development
• Access to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number. You will also receive the MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products, all to the approximate value of £350.

• My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your financial wellbeing.
• Access to discounts at a wide variety of gyms and fitness facilities across the UK. This benefit includes access to online digital fitness providers too.
• Our mental health approach brings together a wide range of support such as our Employee Assistance Programme (EAP), Family Mental HealthLine and access to Personal Energy - Bupa’s own wellbeing programme.
• Discounted dental insurance which can be extended to immediate family members.
• Additional health and wellbeing benefits include Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupa’s Menopause Plan.
• Wagestream – Access your income before payday, if and when you need it.
• Access to career pathways and support throughout your working life with Bupa Dental Care
• And many more, just ask.

So why wait? Apply now to be part of a brilliant team.

To find out more about working with us, find us on LinkedIn, Facebook and Instagram

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.  

Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.

Bupa Dental Care is an equal opportunities employer.