Join Our Team – Dental Treatment Coordinator Opportunity
Location: Bupa Dental Care, Kelvin Lodge – Newcastle Upon Tyne
Position: Full-Time
GDC Registration Required

We’re excited to offer a fantastic opportunity for a Dental Treatment Coordinator to join our friendly and professional team at Bupa Dental Care – Kelvin Lodge in Newcastle Upon Tyne.

About Us:
Our practice is a long-established and respected part of the community, known for providing high-quality dental care and exceptional patient service. As our practice continues to grow, we’re looking for a passionate and experienced Treatment Coordinator to support our patients throughout their dental journey.

In this role, you'll be part of a dedicated team, working closely with skilled clinicians and gaining hands-on experience with advanced dental treatments in a supportive, patient-focused environment.

What We’re Looking For:

• GDC registered (essential)

• A confident communicator with a patient-first mindset

• Organised, professional, and proactive

• A team player who thrives in a fast-paced clinical setting

Why Join Us?

• Work with a supportive and experienced team

• Be part of a reputable and growing practice

• Opportunity for professional growth and development

If you’re passionate about delivering outstanding care and making a real difference in patients' lives, we’d love to hear from you.

Here at Bupa Dental Care our people are at the heart of everything we do, because we care.  For our Treatment Coordinators we have created an environment where you can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts.

As a Treatment Coordinator you’ll be working alongside an experienced practice team and have access to exceptional development opportunities to take you as far as you want to go.

Treatment Coordinator responsibilities

• Be the first point of contact for new private patients to the practice; and existing patients expressing an interest in specialist treatments
• Confidently discuss the treatment and fees involved
• Deliver a high-quality service to ensure patient satisfaction and maximum contribution to practice efficiency, effectiveness, and profitability
• Be a champion of customer satisfaction and coach team members on best practice
• Coordinate’s dentist appointments throughout the treatment plan
• Establish and maintain productive working relationships with all members of the practice team
• Play a key role in the practice leadership team, supporting and deputising for the Practice Manager

Your skills and experience

• Extensive clinical knowledge of treatments provided within a healthcare setting
• Strong and confident communication skills, both verbal and written, with the ability to clearly understand and communicate complex treatment plans, procedures and requirements
• Previous experience of delivering an outstanding service in a customer facing role
• Proven strong stakeholder management skills with the ability to deal with a broad range of people
• CQC/GDC registered, and knowledge of dental practice management systems is desirable

Your salary and benefits

• A competitive starting salary and the opportunity to increase this through training and development
• Fully funded CPD training, GDC registration, DBS and Professional Indemnity, saving you over £500 per year
• Established progression and development
• Contributory pension scheme
• Modern surgeries and dental software systems
• Access to a full training and development platform, with access to thousands of courses at your fingertips
• Competitive staff benefits including discounts in over 7000 retailers, discounted gym membership and even a day off for your wedding!
• Access to a 24 hour GP through your phone, 24/7
• Early access to your earned wages for the times you might need it
• Earn up to £3,000 per referral in our employee referral scheme
• Your uniform will be provided.

We're proud to have been named in the LinkedIn Top Companies Where the UK Wants to Work,  the Forbes World's best employers, and in the Inclusive Top 50 UK Employers list.

We are an equal opportunities employer and welcome applications from all who fit the requirements of the role. If you need any reasonable adjustments as part of our recruitment process just let us know.

Due to the high level of interest in our roles, we are only able to contact short-listed candidates. Good luc