Receptionist – Bupa Dental Care, Withington (Manchester)

Contract: Fixed-term (with potential to become permanent)
Hours: Full-time, Monday to Friday, 8:30am – 5:30pm

Are you an experienced, ambitious, and motivated Receptionist looking for your next challenge?
Here at Bupa Dental Care Withington, we’re looking for a friendly and professional individual to join our busy 6-surgery mixed NHS and Private Practice.

Located on the outskirts of Manchester, our practice offers the best of both worlds — close to city life while enjoying a relaxed suburban setting. We provide free parking and have excellent transport links, making us easily accessible.

What you’ll be doing

• Greeting and assisting patients, ensuring an excellent patient experience
• Managing patient appointments, taking payments, and processing insurance claims using our computer systems
• Handling patient enquiries both in person and over the phone
• Completing general administrative and back-office tasks to support the wider dental team

About you

We’re looking for someone who is:

• Experienced in a reception, administration, or customer service role (healthcare experience preferred but not essential)
• Organised, confident, and proactive in a fast-paced environment
• Friendly, professional, and passionate about patient care
• Comfortable using IT systems and learning new software

Why join Bupa Dental Care Withington?

• Work with a globally recognised healthcare brand
• Be part of a patient-focused, supportive team
• Enjoy free parking and great transport links
• Opportunity for the role to become permanent

If you’re ready to make a difference and build a career with a respected global healthcare provider, we’d love to hear from you.

👉 Apply today and join the Bupa Dental Care Withington team!

Here at Bupa Dental Care our people are at the heart of everything we do, because we care.  We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts.

Receptionist role and responsibilities

• Meeting and greeting patients, providing a great first impression and patient journey
• Booking and amending appointments, answering the phone, updating patient records
• Co-ordinating the care packages for our patients that has been provided by our clinicians
• Confident in promoting and upselling Bupa Dental Care products and services including Plan options, Finance and Insurance claims
• Excellent customer service skills face to face, telephone and via email
• Supporting the Practice Manager and clinical team with the smooth running of the practice
• Handling payments
• Accessing sensitive information whilst maintaining patient confidentiality

Your skills and experience

• Ability to be positive and professional in a fast-paced environment
• Previous administration or receptionist experience, preferably within a healthcare setting
• Strong communication skills face to face, via telephone and email
• Proficient with Microsoft Word and Outlook with overall strong organisation skills
• Previous experience with promoting company products and services
• Preferred Dentally experience

Your salary and benefits:

We make life better for millions. That includes yours. Here are just some of the benefits on offer when you join Bupa Dental Care: 

• Competitive pay rates and the opportunity to increase this through training and development
• Access to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number. You will also receive the MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products, all to the approximate value of £350.

• My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your financial wellbeing.
• Access to discounts at a wide variety of gyms and fitness facilities across the UK. This benefit includes access to online digital fitness providers too.
• Our mental health approach brings together a wide range of support such as our Employee Assistance Programme (EAP), Family Mental HealthLine and access to Personal Energy - Bupa’s own wellbeing programme.
• Discounted dental insurance which can be extended to immediate family members.
• Additional health and wellbeing benefits include Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupa’s Menopause Plan.
• Wagestream – Access your income before payday, if and when you need it.
• Access to career pathways and support throughout your working life with Bupa Dental Care
• And many more, just ask.

So why wait? Apply now to be part of a brilliant team.

To find out more about working with us, find us on LinkedIn, Facebook and Instagram

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.  

Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.

Bupa Dental Care is an equal opportunities employer.