Technical Data Product Manager
Permanent | Full-time
Hybrid role – primarily remote with one day a month in our Bristol office

The Role

We make health happen.

At Bupa, we’re passionate about technology. With colleagues, customers, patients and residents in mind you’ll have the opportunity to work on innovative projects and make a real impact on their lives.

A crucial part of our strategy is to maximise the value of our Practice Management Systems to drive Operational Efficiency,  Customer Experience, Compliance and Risk Management, Scalability and Innovation and a consistent source for Data Driven Decisions across the business.

We are seeking a Technical Data Product Owner to collaborate closely with all required business stakeholders, shaping and delivering our Practice Management Systems product roadmaps, with the ability to take on work to deliver product capabilities and services beyond this remit when required.

Responsibilities

• Product Strategy: Develop and own the product strategy for Practice Management Systems, working closely with key stakeholders.
• Roadmap Ownership: Create and maintain product roadmaps with 3rd‑party suppliers and the Head of Department, ensuring alignment with business goals and customer needs.
• Product Development: Collaborate with suppliers and cross‑functional teams to define, prioritise, and deliver new features.
• Stakeholder Communication: Build strong relationships across internal teams, leadership, and external partners, clearly communicating plans, updates, and performance.
• Working Groups: Chair and coordinate working groups, ensuring business and technical stakeholders are involved in key decisions.
• Data Governance: Lead the creation and management of data requirements and work with partners to implement them.
• Product Launches: Drive product launches from 3rd‑party providers and support business rollout with compelling messaging.
• Cross‑Team Collaboration: Build relationships across Bupa Dental Care to support successful product delivery.
• Best Practice: Contribute to product management best practice and foster a collaborative team culture.
• Requirements & Testing: Establish processes for requirement validation, including coffee‑shop testing, user acceptance, and stakeholder reviews.
• Change Management: Implement effective change processes to minimise impacts on existing business operations.
• Product Vision: Develop and deliver the product vision for Practice Management Systems in line with BDC strategy.
• Ongoing Communication: Regularly communicate strategy, roadmaps, and deliverables, addressing stakeholder needs and feedback.
• Continuous Development: Take a proactive approach to your own professional development.

Skills/Experience

• Experience delivering both established products and new product development; 3rd‑party experience beneficial.
• Ability to set and track KPIs to demonstrate value.
• Strong team player with the ability to build effective relationships at all levels.
• Able to translate stakeholder needs into clear, prioritised Product Backlog Items.
• Proactive, organised, and comfortable working in a fast‑paced agile environment.
• Positive approach to change, able to adjust priorities and influence others.
• Strong analytical and problem‑solving ability.
• Proven success in delivering product features or launches that meet business goals.

Highly Desirable

• Experience with Practice Management Systems, ideally in a dental setting.
• Knowledge of agile, waterfall or Scrum project methods.
• Experience working within an agile team.
• Knowledge of clinical/operational best practice, user testing, analytics, and translating requirements into features.

Benefits

The benefits here are industry-leading, and we’ll be able to tell you more about them in the process (or jump to the benefits and rewards page on our careers site for a flavour). But here’s a snapshot:

• 25 days holiday, plus the option to buy more.
• Discounts in over 7,000 retailers, discounted gym membership and discounted dental insurance (of course).
• Health Trust - our bespoke employee private healthcare plan, providing healthcare cover with no medical underwriting for colleagues and their families.
• Access to remote GP and nurse services, physiotherapy, and mental health support.
• MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products.
• Early access to your earned wages through Wagestream.
• Cycle to work scheme.
• And many more, just ask…

If you or someone you know would be interested in working with a dynamic and expanding healthcare business, with lots of support on offer, great benefits and friendly teams, we would love to hear from you!

To find out more about working with us, find us on LinkedIn, Facebook and Instagram.

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.  

Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.

Bupa Dental Care is an equal opportunities employer.